If you have not received a response from our support team after 3 days, it is because we are currently receiving a lot of requests or your request has not reached us.
After you have submitted a request, you will receive a confirmation email with your ticket ID. Please send us an email to support@coinpanion.com with your ticket ID and your request so that we can check your request. Please contact us immediately if you have not received a confirmation email with your ticket ID.