How can I make changes to my personal data?

Changing your personal data depends on what exactly you want to change. We have listed the different methods for you below:

Changing your phone number:

You can easily change your phone number from the dashboard.

1. Navigate to the menu item "Profile" in the dashboard
2. Then navigate to the sub-item "Security settings"
3. under "Change phone number" you can request a two-factor authentication code by clicking on the "Edit" button
4. You will then receive a code by SMS on your phone number
5. Enter your new phone number and confirm it

Changing your e-mail address:

The email address can only be changed by our support team. Please send us a request via the contact form or send us an email to support@coinpanion.com and include the following information:

1. your old email address and
2. the new email address
3. please attach one of the following documents to the email or contact form. (Required to confirm identity).
   1. passport (front) or
   2. identity card (front and back)

Changing your personal data (name, place of residence, nationality):

Please contact us via our contact form or simply write us an e-mail to support@coinpanion.com if you would like to change your personal data. In order for us to process your request, we need the following information.

1. The old personal data (name, place of residence or nationality)
2. The new personal data (name, place of residence or nationality)
3. Passport (front page) or identity card (front and back page)